TRANSPORTATION

The Transportation industry – including courier services, trucking and shipping -- is experiencing increasing challenges to:

• Provide more Internet-based services
• Adhere to Federal, state and local regulations
• Reduce costs

We have developed a comprehensive solution for the Transportation industry that takes into account the technological advances in the industry.

The services of the Transportation solution include:

• Procurement
• Warehousing and inventory management
• Integration of business applications

On-site and remote support services

• Help desk support
• On-site support
• Network and hardware support

Security and software management services

• Disaster prevention and recovery services
• Software patch management support

Business drivers addressed

• Industry-wide focus on cost reduction and operational efficiency
• Maintaining market share in an increasingly competitive environment
• Technology management in a high- availability environment

Benefits Realized from this solution

• Reduction in operating costs and IT support costs
• Increased efficiency in procurement and asset tracking
• Increased warehouse productivity–reduced disruption to ware-house operations
• Effective deployments and ongoing support provided by a single point of contact
• Seamless management of technology support needs based on a warehouse’s unique requirements
• Single partner to manage and hold accountable
• Centralized knowledge management; rapid problem resolution